Terms of service

Shipping Policy

At Vascari.com, we aim to make your shopping experience seamless and enjoyable. Please read our shipping policy to understand how we handle shipping, delivery times, and associated costs.

1. Shipping Destinations

We offer worldwide shipping to most countries. If your location is not supported, you will be notified during checkout.

2. Shipping Options and Costs

We provide multiple shipping options to suit your needs. Shipping costs are calculated based on your location, order size, and the selected shipping method:

  • Standard Shipping: Delivery within 5-10 business days.
  • Express Shipping: Delivery within 2-5 business days.
  • Free Shipping: Available for orders over £100 (or equivalent in your local currency).

Note: Shipping times may vary depending on the destination and external factors.

3. Processing Time

- Orders are typically processed within 1-2 business days after payment is confirmed.
- Customized or personalized products may require an additional 3-5 business days for production.

4. Customs and Duties

- At Vascari.com, we cover all customs duties, taxes, and fees for international orders, ensuring a hassle-free delivery experience.
- The price you see at checkout is the final amount you pay—no hidden fees or surprises at delivery.

5. Delivery Times

Estimated delivery times are provided at checkout. Delays may occur due to customs clearance, weather conditions, or other unforeseen circumstances.

6. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, unavailability, or refusal to accept delivery, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Missing or Damaged Items

If your order arrives incomplete, damaged, or defective:

  • Contact us within 48 hours of delivery at support@vascari.com.
  • Provide your order number and photos of the package and item(s) for a swift resolution.

9. Contact Us

For any questions or concerns about shipping, please reach out to us:

Thank you for shopping with Vascari.com. We appreciate your trust and are dedicated to ensuring your shopping experience is exceptional.